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Shipping & Delivery

We keep shipping straightforward and reliable. Below is exactly what to expect from the moment you place your order to the day it arrives.

Quick summary

Item	Details
Shipping method	Standard
Cost	$6.99 per order
Order processing time	Within 1 business day (Mon–Fri, excluding holidays)
Transit time	2–5 business days
Typical delivery window	Approximately 3–6 business days from your order date
Tracking	Tracking link emailed after your order ships
Split shipments	Possible at no extra charge if items are ready at different times

All timelines are estimates and can be affected by factors outside our control (e.g., carrier delays or severe weather).

Order processing

Orders are processed within 1 business day after payment is confirmed.
Business days are Monday through Friday, excluding holidays.
If we need more information to verify your order or address, we will contact you and place the order on hold until confirmed.

Shipping and delivery timing

Stage	What happens	Estimated timing
Order received	We confirm your order via email.	Immediately
Processing	Packing and handoff preparation.	Within 1 business day
In transit	Carrier has your package and is moving it to you.	2–5 business days
Out for delivery	Carrier is delivering to your address.	Same day as shown on tracking

We currently offer standard shipping only. Delivery dates shown in tracking are the best available estimates from the carrier.

Tracking your order

You’ll receive a shipping confirmation email with a tracking link as soon as your order leaves our facility.
Tracking updates may take up to 24–48 hours to appear after the first scan.
If your tracking shows delivered but you can’t locate the package, please check with household members and nearby locations first.

Split shipments

To get your items to you as quickly as possible, we may ship parts of your order separately based on availability. You’ll receive a separate tracking email for each package. There’s no additional charge for split shipments.

Address accuracy and delivery issues

Please ensure your shipping address is complete and accurate at checkout.
We can update addresses only before an order ships. After dispatch, changes are not guaranteed.
If a package is returned to us as undeliverable, we’ll contact you to confirm the address. Re-shipment can be arranged once confirmed.

Late, missing, or damaged shipments

If your order is running late, allow 2 business days beyond the estimated delivery date shown in tracking, then contact us so we can assist.
For packages marked delivered but not received, check with neighbors and your building management when applicable. If still not found, email us and we’ll help investigate with the carrier.
If your item arrives damaged, keep all packaging materials and email photos of the issue within 48 hours of delivery so we can review and advise next steps.

Order changes and cancellations

To request a change or cancellation before your order ships, email us as soon as possible. Once an order has been dispatched, changes are not guaranteed.